PLACING AN ORDER

ORDERING

We source our flowers early in the morning and fresh from our suppliers on a regular basis. To ensure a high level of quality and freshness, all orders must be placed 1 day in advance and confirmed by email.
 

DELIVERY

Don de L’amour delivers throughout Sydney Metropolitan for a flat rate of $30. If you are unsure about which areas we deliver to, please send us a message. Let us know your preferred delivery day (Monday through Saturday). Next day delivery is $40.

All our delivered bouquets and boxes are prepared with special attention for shipping. Stems are wet wrapped and kept at an optimal temperature throughout the transportation process.

We will make every attempt to call to confirm that the recipient is present at the given address when delivery is being made, unless stated that we have the ‘Authority to Leave’ so please provide us with the correct phone number and address. Don de L’amour will not be held responsible if you have incorrectly provided these details.

 

PERSONAL MESSAGE

We offer you the possibility to include a personal message with your order. A space is provided for this.

Your message will be printed on a Don de L’amour card letterhead, placed in an envelope, and included with your order.

When sending a gift, we recommend that you include a personalised message as there will be no invoice or other document indicating your name included in the order package.

 

ONLINE PAYMENT CONDITIONS

Orders online via our SHOP can be processed via Paypal or Credit card. Special orders with a billed invoice can be paid via credit card or wired bank transfer.

Cash is not accepted and it is not possible to pay for orders at the time of pick-up or delivery.

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